Kone, the elevator and escalator giant, has recently signed an agreement with IBM to transform its operations and technology capabilities around the world, using the later's technology and experience to harness the potential of digitalization and the Internet of Things (IoT).
Kone aims to deploy IBM’s Watson IoT Cloud Platform to collect and store equipment data, build applications and develop new solutions. The platform will gather data from sensors and systems connected to elevators, escalators, doors and turnstiles in Kone’s maintenance base; and with IBM’s advanced analytics engine, that information will be used to enable new services and new experiences to the customers.
With the IoT platform, Kone's ecosystem partners and third parties can create new services and integrate existing services via Application Programming Interfaces. These new services will range from solutions which improve people flow in buildings and new smart building applications; to others that advance the speed, reliability and safety for elevator maintenance, remote monitoring and servicing.
Over the next few years, KONE will connect its global maintenance base of more than one million elevators, escalators and building doors to cloud-based services. By gathering the vast amounts of data from equipment operations and using sophisticated analysis and connectivity, downtime can be minimized and repairs carried out more quickly.